1st Lake Properties (4971 W. Napoleon Ave., Metairie, 877-440-5253; www.1stlake.com) has been in business for more than 40 years. With a portfolio of more than 65 apartment communities and 9,000 apartments, its empire stretches across New Orleans, Metairie, Kenner, River Ridge, Baton Rouge, Mandeville, Covington, Slidell and Mississippi.
Most units range in size from studio apartments to one-, two- or three-bedroom rentals. But Abbi Domingue, director of marketing and customer relations, says these are just the tip of the iceberg.
"Anything that somebody's looking for [regarding] price, size [or] amenities, we can pretty much guarantee," Domingue says.
1st Lake's most popular properties are those located within apartment communities. These apartments often feature standard amenities such as off-street parking, gated entrances and pool and fitness center access.
"Every community's going to have at least one swimming pool that we take care of and have up and running for any time that you need," Domingue says, adding that most are pet-friendly. "Some communities may have two, three or four pools on site for their residents."
Access to laundry facilities can be a difficult prize for a renter to snag, but almost every 1st Lake apartment community has a washer and dryer option, Domingue says. "You're never looking for a laundry care facility anywhere with a 1st Lake property," Domingue says. "Most are going to have [a] full-sized washer and dryer inside the apartment home, which is a great, great feature."
The asset renters find most valuable, however, doesn't have anything to do with special perks or features, Domingue says. She believes the company's staff sets it apart. Each community has an on-site management and maintenance team to help with residents' needs. The staff includes a property manager, assistant property manager and several leasing agents, as well as a team of around-the-clock emergency maintenance workers. The team includes technicians specializing in areas such as air-conditioning and grounds maintenance.
"Someone's always there," Domingue says "Whether it's in the middle of the night or during the day, you can always contact someone and they'll be out to take care of your needs."