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Monday, October 31, 2011

I'm starting to think the RTA doesn't really "get" the Internet

Posted By on Mon, Oct 31, 2011 at 12:18 PM

So you probably know the New Orleans Regional Transit Authority has a Web site, even if it's not so fantastic about keeping it up to date.

But you may not have known that it's also on Twitter. Yes, our public transit agency has caught on to this "microbloggery" trend, which is great for passengers who want to get updates about things like maintenance, service outages or route changes or any of that sort of useful minute-to-minute transit information. Really, it makes so much sense for a public transit operator to have a Twitter account! Very on the ball, RTA. Except, as The Times-Picayune's Jarvis Deberry points out:


Update: In the middle of writing this, @neworleansrta made its account public.

NewOrleansRTA: "@jarvisdeberrytp thanks for the heads up! @NewOrleansRTA is now public. Check out our youtube channel also…."

Open question to whoever's running it though: Kudos on fixing it, but why was it protected in the first place? Just an oversight in setting it up, maybe?

But Twitter's default setting is public.

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