Judy Burne 
Member since Jul 22, 2009


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Latest Review

Re: “Willie Mae's Scotch House

Although the food is tasty, the management is very distastful. My incident: Called ahead with request to honor coupon offered in gambit that indicated one per person. Co-workers and myself acquired 5 coupons. Since phone orders are not taken and the wait was long, it was asked could one co-worker bring in 5 coupons since all of us could not leave work for that long. Response-No problem. Went to Willie Maes: gave the order, the coupons and the money. An hour later waitress came and told me only one coupon would be honored, only one person per coupon. I said I was aware, had alled ahead and was given the ok. This was checked out and confirmed. Still they refused to honor all 5 even though I pointed out the transaction took place as soon as I got there, coupons and money were accepted, which was an hour earlier. I indicated I might not have enough to cover the extra. If so, I indicated my only resolution was to leave after an hour with no food or call a co-worker to leave the job to bring more money. I was told that was correct. I indicated that the success of the resturant was based on the volume of its patrons; that soley out of respect for this and the huge inconvience for me the order should be honored and that I would like to speak to the manager. I was polite and so was the employee, but the manager refused to see me and would did not waiver on her decision. I paid the extra money and still waited another 45 minutes for the order. Had no choice since I would not dare go back to work empty handed. The fried chicken is good, but not good enough to be treated so poorly by a resturant who is doing extremely well because of its patrons. I wonder if the original owner who is the grand mother to the person running Willie Mayes knows how her granddaughter is conducting business in her legacy? Regretfully, JB.

3 likes, 0 dislikes
Posted by Judy Burne on 07/22/2009 at 10:38 AM

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